Frequently Asked Questions

Why do fire trucks go to medical calls?

Fire stations are strategically deployed throughout the community to provide trained personnel on the scene of a fire or medical emergency within 5 minutes 90 percent of the time. Situations such as heart attacks require rapid medical intervention within the first 4-6 minutes to improve the chances of a successful outcome. Firefighters provide medical care prior to the arrival of Cabarrus County EMS and then assist paramedics until the patient is transported.

Where can I get a listing of the phone numbers for fire stations?

For safety and security reasons, we are unable to provide the individual telephone numbers for the fire stations. We want to ensure that emergencies are reported to the 911 system for the fastest and most efficient emergency response. Non-emergency issues will be handled on an individual basis through the department's main telephone number 704-920-5516, Monday-Friday between 8:00-5:00.

My smoke alarm is making a "chirping" noise. What is wrong with it?

The battery is low. Replace the battery immediately. Remember ot test your smoke alarm once a month and change the battery when you change your clock to and from daylight savings time.

Is it OK to burn trash outside in a burn barrel?

No, it is illegal to burn trash in the City of Concord. The only outdoor fires allowed are for cooking purposes.

Does the Concord Fire Department fill swimming pools?

No, the department is unable to fill swimming pools. Consult your phone book for water companies which may provide this service.

Does the City of Concord have volunteer firefighters?

No, the City of Concord does not have any volunteer firefighters. If you are interested in becoming a volunteer firefighter please contact the nearest volunteer department to your residence.

Does Concord Fire allow ride alongs?

Yes, Concord Fire does allow for ride alongs, but at this time due to COVID, ride alongs have been suspended. Once ride alongs resume, please contact 704-920-5516 for further information.

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Jacob Williams
Fire Chief

Thomas Knox
Deputy Chief 

Steven McLendon
Deputy Chief

(704) 920-5516

Fire Marshal Office
-Fire & Life Safety Education
(704) 920-5517

100 Warren C. Coleman Blvd.
Concord, NC 28027 link