Policies & Procedures

The Concord Police Department is nationally accredited by the Commision on Accreditation for Law Enforcement Agencies, INC. (CALEA).

History

In July of 2020, CPD began what is typically a three-year process of obtaining national accreditation through the Commission on Accreditation for Law Enforcement Agencies, Inc., (CALEA), also known as “the gold standard in public safety”. Over the past two years, staff have completed a rigorous self-assessment, requiring a review of policies, procedures, practices, and processes against 180 internationally accepted public safety standards and best practices.

In March of 2022, CPD completed an assessment conducted by independent CALEA assessors with significant public safety experience. Additionally, public feedback was received to promote community trust and engagement, and structured interviews were conducted with select agency personnel, community members, external agency partners, and others with knowledge to assess CPD’s effectiveness and overall service delivery capacities.

In July of 2022, key accreditation staff attended the CALEA conference, which was held in Chicago, IL. Chief Gacek testified before a subcommittee of CALEA Commissioners in a public meeting. Later that same day, the full governing body of twenty-one CALEA commissioners awarded Law Enforcement Accreditation to the Concord Police Department for the first time.

CALEA accreditation is a continuous process and serves as the foundation for a successful, well-managed, transparent, community-focused public safety agency. CPD is required to maintain its accredited status by remaining in compliance with all 180 CALEA standards - at all times – while being subject to annual CALEA assessments.  

General Order 01.01 - Code of Conduct

General Order 01.02 -  Organization of the Concord Police Department

General Order 01.03 - Rank Structure

General Order 01.04 - Coworker Benefits

General Order 01.05 - Notification of Police Chief and Command Staff

General Order 01.06 - Goals and Objectives

General Order 02.01 - Written Directives

General Order 02.02 - DCI Transactions and Security

General Order 02.04 - Records Retention

General Order 02.05 - Fiscal Management

General Order 02.06 - Recruitment and Selection Process

General Order 03.01 - Attendance and Leave Requests

General Order 03.02 - Early Intervention Program

General Order 03.03 - Court and Judicial Hearing Attendance

General Order 03.04 - Personnel Investigations and Discipline

General Order 03.05 - Injury to Employees While on Duty

General Order 03.06 - Patrol Bureau Shift System and Shift Bid Process

General Order 03.07 - Secondary and Outside Employment

General Order 03.08 - Field Training Program

General Order 03.09 - Training and Career Development

General Order 03.10 - Weapon Regulations

General Order 03.11 - Sworn Administrative and Supervisory Promotions

General Order 03.12 - Sworn Special Assignments

General Order 04.01 - Incident Command

General Order 04.04 - Radar Equipment Use

General Order 04.05 - Department Vehicle Operation

General Order 04.06 - Personal Apperance Standards and Equipment

General Order 04.08 - General Radio Procedures

General Order 04.09 - Commendations

General Order 04.11 - Body Worn Ballistic Armor

General Order 04.12 - Police Motorcycle Unit

General Order 04.13 - Unmanned Aircraft Systems

General Order 05.01 - Arrest Authority and Procedures

General Order 05.02 - Search and Seizure

General Order 05.03 Criminal Investigations

General Order 05.04 - Use of Force

General Order 05.05 - Juvenile Operations

General Order 05.06 - Extraterritorial Jurisdiction

General Order 05.07 - Felony Case Reporting

General Order 05.08 - Traffic Enforcement and Vehicle Stops

General Order 05.10 - Fair and Impartial Policing

General Order 05.11 - Traffic Ancillary Services

General Order 05.12 - Motor Vehicle Checking Stations

General Order 05.13 - Chemical Test for Drugs and Alcohol

General Order 05.14 - Traffic Direction and Control

General Order 05.15 - Processing and Temporary Detention

General Order 06.01 - Citations

General Order 06.03 - Field Reporting and Records Management

General Order 06.04 - Telephone Reporting Unit

General Order 06.05 - Disposal or Release of Digital Media

General Order 06.06 - Naloxone Program

General Order 07.02 - Evidence and Property Control

General Order 07.04 - Video Recording Equipment

General Order 07.05 - Wrecker Rotation

General Order 07.06 - Computer Network, E-mail, Internet Access

General Order 07.08 - Social Media

General Order 08.01 - Fresh Pursuit of a Vehicle

General Order 08.05 - Domestic Violence

General Order 09.01 - Natural, Unnatural, and Accidental Deaths

General Order 09.02 - Missing Persons

General Order 09.03 - Interactions with the Mentally Ill

General Order 09.04 - Public Information and Media Relations

General Order 09.05 - Vehicle Towing and Owner Notification

General Order 09.06 - Canine Operations

General Order 09.07 - Hazmat Response

General Order 09.09 - Ride Along Program

General Order 09.10 - Police Chaplain Program

General Order 09.11 - Interpretation Services

General Order 09.13 - Recording of Police Activity

General Order 09.14 - Foot-Bicycle Patrol

General Order 09.15 - Immigration Enforcement, Foreign Nationals & Diplomatic Immunity

Orden General 09.15 - Aplicación De La Ley De Inmigración, Personas Extranjeras & Inmunidad Diplomática

General Order 10.01 - Shopping Mall Operations

General Order 10.02 - Mounted Patrol Unit

General Order 10.03 - Police Cadet Program

General Order 10.04 - Officer Involved Critical Incidents

General Order 10.05 - Law Enforcement Officer Safety Act (HR218)

General Order 10.06 - Interviews / Interview Rooms 

 

Concord Police Patch

Address

P.O. Box 308
41 Cabarrus Ave W 
Concord, NC 28026

Gary Gacek
Chief of Police
(704) 920-5007
 

Follow us

@concordncpolice

911 Emergency

Police Communications (Non-Emergency)
(704) 786-9155


Information Desk/Customer Service
(704) 920-5000
or (704) 920-5018


Police Records
(704) 920-5052


Narcotics Enforcement
(704) 920-5801


Traffic Enforcement
(704) 920-5058


Criminal Investigations
(704) 920-5055


Code Enforcement
(704) 920-5150


Community Outreach and Education
(704) 920-5063


Hire an Off Duty Officer

(Extra Duty Solutions) 
704-960-1321
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