Water Updates


The City of Concord Water Resources Department continues to recover from temporary reduced water clarity in parts of the city’s water system. Some areas have already improved while other areas have seen this issue continue. Crews are out in the system flushing lines to accelerate the system recovery process. The water remains safe to consume; this is an aesthetic issue only, there is no harm to public health, and residents do not need to boil their water.

If you are still experiencing discolored water, please enter your address below. Customers submitting their information through this process will not receive a follow up from the city. By submitting their address, residents can be assured that the Water Resources Department has their information and will respond to the areas still impacted.

Mailing Address
City of Concord
Water Resources
P.O. Box 308
Concord, NC 28026

Physical Address
Alfred M. Brown Operations Center
635 Alfred Brown Jr Court SW
Concord, NC 28025

For Water Service or Billing Questions, please call 704-920-5555.